2. what is the difference between persuasion and manipulation

Wow — Larry; thank you for joining our discussion and for sharing your always wisdom-filled point of view. Much appreciated!

Great article and great discussion here. The good thing is that his arrogance toward his clients offended me so much I left and started my own consulting biz which led to the coaching I do today — all for the good. I find those 5 Keys are applicable no matter WHAT is being sold, but they as especially vital in selling services. It aims for, exactly as you say, control. Persuasion requires trust. It might be trust of the person, the profession, the source of facts, case studies, you name it.

But it is belief and trust that persuades us to take recommended action. It aims for the other person freely choosing a course of action based on what we have shared. Certainly there is a very fine line. But it comes down to this — in order to help people make choices that will serve them well sell them services or goods, talk them down off a ledge, convince them NOT to invest in a beach front villa in Arizona without manipulation we MUST offer them something they can trust.

There are a lot of approaches but the most vital and effective is for them to trust US. Law 3 at work — how better to have influence which means you can persuade or influence decisions just by being YOURSELF than to demonstrate that you put the best interests of others first?

Your message is always SO consistent — this is just another example. Thanks for sharing and letting all of us weigh in. Dixie, thank you.

As always, you have put your thoughts into words that are a pleasure to read. Thank you, my friend. Great volley of responses. I simply see persuasion as asking questions merely to help others get what they desire regardless of my product or service. When they are sincerely desiring something we have that can help them, asking questions is merely to find out how to best help them with the solution that is best for them may not include my service at all.

Then we can reveal that which we keep hidden. Considerably, the report is basically the freshest on this notable topic. I agree together with your conclusions and will thirstily look forward to your next updates.

I will immediately grab your rss feed to stay abreast of any updates. Bob, I found your blog when I did a search for persuasion vs. I have taken a few managerial tests and have ranked high in the former category but do not believe I am a manipulator. I am a woman who has worked as a construction manager and believe that I am about as honest as they come in my delivery sometimes too honest for many people.

Too many people are just out for themselves and could care less about the other person. Thank you so much for clearing it up in my mind. Keep up the great work! Your email address will not be published. Save my name, email, and website in this browser for the next time I comment. Post comment. This site uses Akismet to reduce spam.

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Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. If you disable this cookie, we will not be able to save your preferences. This means that every time you visit this website you will need to enable or disable cookies again. Skip to content. Persuasion vs. A manipulator can have employees, but never a team.

He can have friends and family, but rarely are these relationships fulfilling and happy. Please weigh in with your thoughts. Related Posts.

The Leadership Journey March 4, Hey Bob, Another excellent blog post that hopefully cures peoples hesitation to use certain techniques of persuasion when being in contact with prospects and customers.

Have a great day and keep up your great work Mirko. Thank you Bob for your insight and wisdom — keep shining! Does that make sense? Are we saying the same thing?

Mirko, excellent points. Than you. Susan, thank you. Yes, how many times have we seen that happen! Bob Sorry had the wrong email address in. Bob, Been a hot topic lately in my circles.

Tiago C. Bob, I really liked this post. Carl Ingalls. Bob, Your blog post touched on a subject that I have been working with recently and you have helped me firm up my view of the manipulation vs. Rick White. Bob, I apologize for hastily leaving a comment without first reading both of your postscripts.

Thank you for writing on such a very important topic. Carl, I neglected to answer your last concern. My apologies. Bob, Yes, I am certain that we are looking at persuasion quite differently. Ron — A Go Giver…. Jane, thank you. Always great to hear from you! Thank YOU, Carl. Great discussion! Bob, What a great topic… There is a fine line between the two, for sure.

People often use manipulation for expedition and often on those they feel are weak minded. Keep up the Great Work, Bob! Thanks for continuing to make all of us better. Hi Wendy, I agree with you completely. Thank you for sharing! Now that was one of the 10 best articles I personally have ever read! Richard, thank you. Much appreciated. That means a lot to me! Pingback: Monday Mojo — back from vacation. But emotional appeals are not always manipulative. Moral persuasion often appeals to empathy, or attempts to convey how it would feel to have others doing to you what you are doing to them.

Not every form of non-rational influence seems to be manipulative. I t appears, then, that whether an influence is manipulative depends on how it is being used. Iago knows that Othello has no reason to be jealous, but he gets Othello to feel jealous anyway. This is the emotional analogue to the deception that Iago also practises when he arranges matters eg, the dropped handkerchief to trick Othello into forming beliefs that Iago knows are false.

Manipulative gaslighting occurs when the manipulator tricks another into distrusting what the manipulator recognises to be sound judgment. When a conman tries to get you to feel empathy for a non-existent Nigerian prince, he acts manipulatively because he knows that it would be a mistake to feel empathy for someone who does not exist. Yet a sincere appeal to empathy for real people suffering undeserved misery is moral persuasion rather than manipulation.

When an abusive partner tries to make you feel guilty for suspecting him of the infidelity that he just committed, he is acting manipulatively because he is trying to induce misplaced guilt. But when a friend makes you feel an appropriate amount of guilt over having deserted him in his hour of need, this does not seem manipulative. What makes an influence manipulative and what makes it wrong are the same thing: the manipulator attempts to get someone to adopt what the manipulator herself regards as an inappropriate belief, emotion or other mental state.

In this way, manipulation resembles lying. What makes a statement a lie and what makes it morally wrong are the same thing — that the speaker tries to get someone to adopt what the speaker herself regards as a false belief. In both cases, the intent is to get another person to make some sort of mistake. The liar tries to get you to adopt a false belief.

The distinction between manipulation and non-manipulative influence depends on whether the influencer is trying to get someone to make some sort of mistake in what he thinks, feels, doubts or pays attention to. It is endemic to the human condition that we influence each other in all sorts of ways besides pure rational persuasion. This way of thinking about manipulation tells us something about how to recognise it. It is tempting to think that manipulation is a kind of influence. But as we have seen, kinds of influences that can be used to manipulate can also be used non-manipulatively.

What matters in identifying manipulation is not what kind of influence is being used, but whether the influence is being used to put the other person into a better or a worse position to make a decision.

So, if we are to recognise manipulation, we must look not at the form of influence, but at the intention of the person using it.

The main difference between persuasion and manipulation is that , usually, persuasion associates with a positive outcome whereas, manipulation, commonly, associates with a negative outcome. Similarly, the intention in persuasion is more noble and positive while manipulation has an evil and negative intention. A person can influence another in different ways. Thus, persuasion and manipulation are two ways of influencing another, especially using words or talking with the other person.

Though these two have a common outlook on the whole, the impact or the result of these two differ. What is Persuasion — Definition, Characteristics 2. What is Manipulation — Definition, Characteristics 3.

Persuasion is the act of causing people to do or believe something, which will usually bring positive outcomes. Hence, if someone is persuading you to do something, usually that is something that will give you positive outcomes in life.

Therefore, this term is most often used in religious contexts where the importance of faith is highlighted, persuading others to believe and act according to what the religious leaders have preached.